FAQs

Welcome to Aqunes LLC’s FAQ page. Here, you’ll find answers to frequently asked questions about our outdoor products and the purchasing process. If you have additional questions, please feel free to contact our customer service team.

1. What types of outdoor products does Aqunes LLC offer?

We specialize in providing high-quality outdoor products, including:

Folding water bottles

Folding buckets

Mats

Folding chairs

Tents

All products are carefully designed to provide a convenient and durable outdoor experience.

2. How do I place an order?

You can shop on our website by following these steps:

Browse the products and select the product you want to purchase.

Click the “Add to Cart” button.

After completing your purchase, click the shopping cart icon to view your shopping list.

Click “Checkout,” enter your shipping and payment information, and submit your order.

3. How do I track my order?

Once your order has shipped, you will receive an email with a tracking link. You can check your order status on the courier’s website by clicking the link.

4. Does Aqunes LLC offer returns?

Yes, we do. You may return your product within 30 days of receipt. For details, please see our Refund and Return Policy page.

5. How do I request a return?

To request a return, please contact our Customer Service team with your order number and the reason for your return. We will provide you with a return authorization and related information.

6. Is my product covered by a warranty?

Yes, Aqunes LLC products come with a warranty for a limited period. The specific warranty terms are provided in the product literature. Please be sure to retain your proof of purchase.

7. Does Aqunes LLC ship internationally?

We do ship internationally.

Thank you for choosing Aqunes LLC and sharing your outdoor adventures with us!